Emergency Security Guard Services in Canada

Having a reliable security guard on-site can mean the difference between chaos and control when emergencies strike. Optimum Security offers expert emergency security guards trained to respond swiftly to any situation, providing peace of mind when you need it most.
Our guards are equipped to handle a range of urgent scenarios, from evacuating buildings to administering first aid, maintaining order, and de-escalating high-tension situations.
By choosing Optimum Security, you’re investing in a team that combines state-of-the-art training with a commitment to safety, ensuring your premises are safeguarded by professionals who prioritize both efficiency and empathy in every emergency.
Why Emergency Security Services are Essential for Businesses
Crime Deterrence
One of the primary roles of emergency security guards is to actively deter crime, protecting your business from theft, vandalism, and other risks.
Through visible patrolling, either at regular intervals or at random times, our security presence creates an unpredictable environment that discourages criminal activity. Additionally, guards collaborate with advanced security systems, including CCTV and motion sensors, for comprehensive coverage.
The very sight of a vigilant security guard can deter potential wrongdoers, who are less likely to target a location under watchful supervision. Our guards remain alert for any suspicious activity, ready to respond as the first line of defence against crime.
Asset Protection
Optimum Security’s emergency security guards are highly trained to protect your assets with keen observation and proactive measures. Our guards are skilled at identifying suspicious behaviour and potential security weaknesses, ensuring that every corner of your property is safeguarded. In addition to their active monitoring, our guards conduct regular assessments to identify any vulnerabilities in your current security setup.
Increased Employee Confidence
Having security guards at your location increases employee and visitor confidence by providing a visible layer of security. People know your business is seriously invested in their well-being, which shows you care about safety. They know their possessions are secure and have the added confidence that if there ever is an incident, it will be immediately handled.
Emergency Response and Coordination
Another responsibility of emergency security guards is to respond to critical incidents and provide first aid. At Optimum Security, we prioritise the safety and well-being of your visitors and employees by equipping our guards with comprehensive training in first aid and emergency response.
Our guards are prepared to provide assistance to anyone in need until paramedics arrive. Additionally, in the event of a fire, they are trained to effectively execute an evacuation plan, ensuring that all staff and visitors are safely guided to safety.
Maintaining Order During Critical Incidents
When a critical situation arises, it’s natural for people to panic. At these times, an emergency security officer becomes a true asset.
If an emergency occurs, security guards quickly take command of the situation. They report everything, including theft, accidents, and other incidents. In a fire, they act as a fire marshall, ensuring everyone is evacuated in an orderly manner and that panic doesn’t occur. They provide a calming, authoritative presence in any emergency.
Optimum Security’s Trained Emergency Security Team
First Aid and Medical Assistance
Guards act as first responders during medical emergencies until emergency response teams or paramedics arrive. They will examine the situation, administer first aid, and use AEDs or CPR when necessary. A security guard can:
- Administer rescue breathing and check compression
- Apply dressing or bandages to a wound
- Use Automated External Defibrillators
Customised Emergency Response Plans
Security guards follow a customised emergency plan, which goes as follows:
- Immediate Action: The situation is quickly assessed to determine impact and severity. Guards will establish a perimeter to prevent additional harm or exposure to hazards.
- Crowd Control/Evacuation: Guards initiate clear instructions for exiting safely. They utilise signage and verbal communication. They additionally manage flow, eliminating bottlenecks and ensuring evacuation routes are accessible.
- Coordinate With Authorities: They relay incident details to the authorities or responders. They also help with access, crowd control, and additional tasks as requested by authorities.

Industries that Benefit from Emergency Security Services
Retail and Commercial Spaces
We seek to improve your guest experiences and reduce theft losses. Our security guards have extensive knowledge of first aid and customer service. We customise our services to each client’s unique requirements and specifications.
Our officers can actively interact and communicate with the public (walk people to their destination, promote safety, offer a welcoming environment, and hold doors open). In addition to essential training, our security officers are equipped with crisis intervention, mental health awareness, and defensive tactics training.
Healthcare and Education
Our emergency security guard services promote safe environments within patient-focused security systems that protect healthcare facilities. Optimum Security customises our services to address the risks facing your facility by offering the following:
- High-risk patient watch/safety aid services
- Highly-trained officers
- High-risk and emergency department staffing
- Parking management
- Workplace safe patient and violence prevention management
- Security consulting and investigative services
Hospitality and Financial Institutions
Financial institutions contain sensitive information and vast amounts of money, making them targets for theft and criminal activity. Uniformed guards prevent crime while providing a visible deterrent.
Hospitality industries have high-end amenities to attract clientele, which makes them a target for criminal activity. Guards provide a physical presence to deter crime, can handle any situation, and can quickly de-escalate situations.
24/7 Monitoring and Surveillance Systems
By incorporating state-of-the-art technology, guards can successfully prevent theft. CCTVs help guards continually monitor all locations for potential danger and dispatch other patrols when needed before a situation escalates. Communication devices allow guards to talk to each other. They can report pertinent information, request additional assistance, or help devise plans according to the situation.
Our security guards respond quickly to threats using a TrackTik app. This app allows owners to view reports and provides open communication between officers and employers. They allow for a quick dispatch of personnel and can record incident reports.
Many businesses also benefit from 24/7 monitoring. Crime is not confined to certain hours and can occur at any time of the day or night. Security guards provide the first defence, ensuring that the perpetrator is caught, minimal damage, and people are kept secure.
Protect Your Business with Optimum Security’s Emergency Guard Services
Emergency security guards are a genuine asset to any business. They visibly deter crime, provide a safe, welcoming atmosphere, and can deal with any situation before it escalates. They provide an added layer of security against asset loss and can even protect you against inside theft.
To book an appointment, contact us 24/7/365 at 604-644-9229 (British Columbia), 416-628-3393 (Ontario), and 780-955-9229 (Alberta). You can also email us at info@optimumsecurity.ca or fill out the online form.