Retail Security
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Retail Security Guard Services

In the same way as any other property, busy retail stores need top-grade security to avoid setbacks and keep business flowing. Optimum Security provides first-rate security training programs and highly skilled security guards who are committed to protecting your store. If your current security system isn’t up to par, you can trust our experts to give your store superior coverage. Whether you need security for crowd control or incident de-escalation, our guards will alleviate any security challenges and maintain a safe environment for your employees and customers.

Retail Loss Prevention

Retail loss prevention plans are designed to help prevent loss, control deficits, and resolve operating deficiencies. Optimum Security doesn’t just send loss prevention security guards straight to your store. Instead, we work closely with your business to assess your shop for vulnerabilities and give helpful recommendations. Our goal is to not only reduce loss but also protect you and your staff from suspected criminals.

Reducing the Impact of Theft

Now that shoplifting is becoming a growing problem, you need to take the necessary steps to protect your merchandise from theft. Our loss prevention programs help deliver merchandise to your customers at lower prices and ensure your customer service is top-notch. As a result, your customers can enjoy a safe, enjoyable experience while keeping theft at bay.

Our Retail Security Services

At Optimum Security, we care about your business just as much as you do. We have a complete range of retail security services that keep shoplifters from stealing your products and affecting your bottom line. Consider the following services we offer and you will not have to worry about criminals slipping away again:

  • In-Store Uniformed Deterrence
  • To keep shoplifters from escaping, our in-store uniformed deterrence security guards will be stationed outside your store, making it clear that your store is under surveillance for detecting theft.

  • Plain Clothes Loss Prevention Officer
  • Our security guards can blend in with the public and work in plain clothes to follow potential shoplifters or help you confirm suspicions of illegal activities by employees.

  • Consultation
  • We offer consultations with a team of loss prevention professionals who can discuss your concerns, assess your site and provide a customized solution suited to your needs.

Retail security guard services
  • Store Audits

Our team uses in-store audits to identify potential security issues and find solutions to prevent loss; whether it be for the entire store or a specific department or storage area.

  • Floor Walking

Our floor walking team keeps an eye on your retail store, department store, or mall by blending in with customers to spot security issues and identify theft.

  • Bag Checks

We offer friendly bag check service at your door to check for theft and ensure products match their receipts, without intimidating customers and interfering with customer experience.

  • Mystery Shop Program

If you want to prevent theft or assess employee performance, our mystery shoppers can offer valuable insight into store operations and potential security issues.

For the best retail security services in Vancouver, BC, contact our security experts at Optimum Security and get unparalleled service that fortifies your retail store like never before


What is retail security, and why is it essential for retail businesses?
What are the primary responsibilities of retail security guards in a retail store or shopping centre?
How can businesses collaborate with Optimum Security to assess and enhance their retail security measures?
What are the typical vulnerabilities that retail security audits aim to identify, and how are they addressed?
Are retail security guards trained to effectively blend in with customers while conducting floor walking to spot potential security issues?
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Our building fire panel went down suddenly, and the repair took several weeks to complete. We hired Optimum because of their experience with vulnerable folks in the DTES. Every firewatch guard I met was calm, friendly and with a professional, courteous demeanour, which is exactly what we asked for, and what was best for this building. Every person in the office I dealt with was helpful, reasonable and professional. This should not be that unusual to find in companies, but it is. Really happy we decided on Optimum for this project.

Mandy Yeomans Optimum Security Vancouver
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Great service. Professional and always answered when we called.

Abdul Safi Optimum Security Vancouver
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I first had an issue with this company, but the owner of the company called me and had a nice conversation. The misunderstanding was cleared. I am happy with this company and would like to award them five stars.

S wa Optimum Security Vancouver
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Great company to deal with, extremely fast service (35) minutes, on a last minute call out. Received follow up from them to confirm all was ok, great communication, very friendly staff, could not do enough to help you out. Will definitely use again if needed.

Ann Park Optimum Security Vancouver

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Canadian Pacific Railway
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Westminster Savings Credit Union
BC Housing
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TD Canada Trust
Canadian National Railway
Covenant House
Messer Group
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