Our building fire panel went down suddenly, and the repair took several weeks to complete. We hired Optimum because of their experience with vulnerable folks in the DTES. Every firewatch guard I met was calm, friendly and with a professional, courteous demeanour, which is exactly what we asked for, and what was best for this building. Every person in the office I dealt with was helpful, reasonable and professional. This should not be that unusual to find in companies, but it is. Really happy we decided on Optimum for this project.
Great service. Professional and always answered when we called.
I first had an issue with this company, but the owner of the company called me and had a nice conversation. The misunderstanding was cleared. I am happy with this company and would like to award them five stars.
Great company to deal with, extremely fast service (35) minutes, on a last minute call out. Received follow up from them to confirm all was ok, great communication, very friendly staff, could not do enough to help you out. Will definitely use again if needed.