We contracted Optimum Security at very short notice to undertake manned guarding at a high security site under development. The proactive nature of the company’s management, and their dedication to provide rapid and continual services, was beyond our expectations. The services and continuing oversight of the contract was undertaken in a thoroughly professional manner with the senior management ensuring they played a detailed role in improvements to the service.They simply do not just take the contract and disappear – They remain actively involved and most helpful in providing base and innovative service enhancement. Highly recommended security firm.
We have found Optimum Security to be an extremely efficient and well organized company; their operatives are experienced and professional whilst also being polite and well-mannered.. We have found that service to be exemplary.
I have found Optimum Security to be a very customer focused company, both in their dealings with us and our third party customers. The executive management of Optimum Security are very pro-active and always fully prepared to engage in dialogue to ensure that we, the client, get the best service. Optimum Security adopts a partnership approach with regular two-way feedback. They have reacted very well to our changing business needs over the past years.
We contacted Optimum Security at short notice and had to make various changes to our security requirement over the course of the contract. They are a joy to do business with and gave us a first class flexible service, should it be necessary to use such services we will call them again.
You and your team have saved the day….again! Thank you for your continued support for our coverage in BC. It is a busy time of year for everyone and I know staff are spread thin. It is a pleasure to work with you – the support from yourself and your team of schedulers and guards is greatly appreciated. We know first hand how much work goes on behind the scenes to get a guard on site.
I have never met a firm that operates with such integrity. You DO what you say you can do. Refreshing honesty! I am confident that the security services at our plant, is in good hands. Thanks a million!
I just want to take this time to wish you and your staff Merry Xmas and a Happy Holiday. I also want you to know that all of us at G4S are very appreciative of all the hard work that you have been putting into working at the various sites where you have worked on our behalf over the past month. Your ability to get the job done irrespective of the short notice and long hours is very much appreciated. Once again my sincere thank you to everyone at Optimum Security for a job well done and we look forward to working with you in 2013. Thank you and Best Wishes!!