With real-time monitoring of patrols using GPS tracking, our in-house operations leverage a guard tour system to manage and record guard location while on the job. Tracktik Technology maximizes our guards’ on site efficiency and ability to thoroughly patrol more ground. Clients are notified of any event status via email and SMS, along with both phone and email support.
Our building fire panel went down suddenly, and the repair took several weeks to complete. We hired Optimum because of their experience with vulnerable folks in the DTES. Every firewatch guard I met was calm, friendly and with a professional, courteous demeanour, which is exactly what we asked for, and what was best for this building. Every person in the office I dealt with was helpful, reasonable and professional. This should not be that unusual to find in companies, but it is. Really happy we decided on Optimum for this project.
Mandy Yeomans Optimum Security Vancouver
Great service. Professional and always answered when we called.
Abdul Safi Optimum Security Vancouver
I first had an issue with this company, but the owner of the company called me and had a nice conversation. The misunderstanding was cleared. I am happy with this company and would like to award them five stars.
S wa Optimum Security Vancouver
Great company to deal with, extremely fast service (35) minutes, on a last minute call out. Received follow up from them to confirm all was ok, great communication, very friendly staff, could not do enough to help you out. Will definitely use again if needed.